Privacy Policy

At Salon in the Square, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us or book an appointment.

1. Who We Are

Salon in the Square is a hair salon based in Mawnan Smith, near Falmouth, Cornwall.

For the purposes of UK data protection legislation, Salon in the Square is responsible for the personal information we collect and use in connection with our services.

2. Information We Collect

We may collect personal information including:

We only collect information that is reasonably necessary to provide our services and manage your relationship with the salon.

3. How We Collect Your Information

We may collect information when you:

Online appointments may be managed through third-party booking platforms such as Fresha. Information submitted through these services may also be subject to the relevant provider's own privacy policy.

4. How We Use Your Information

We may use your information to:

We will only use your personal information where we have a lawful basis to do so.

5. Marketing

If you choose to receive marketing communications from us, we may use your contact details to send information about salon news, offers, services or other updates.

You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

We do not sell or rent your personal information to third parties for marketing purposes.

6. WhatsApp & Messaging

If you contact Salon in the Square through WhatsApp or another messaging service, your information will also be processed by the relevant third-party provider according to its own privacy policy and terms.

We use information received through these channels only for legitimate salon-related communication and appointment management.

7. Photography & Social Media

From time to time, we may ask whether you are happy for us to photograph your finished hair for use on our website or social media.

We will only use identifiable photographs for promotional purposes with your permission. You can choose not to have your photograph taken or used.

8. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted service providers where necessary to operate the salon, for example:

Where appropriate, these providers process information on our behalf and are expected to handle it securely and in accordance with applicable data protection requirements.

We may also disclose information where required by law or where necessary to protect our legal rights.

9. How We Protect Your Information

We take reasonable steps to protect your personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of storing or transmitting information online can be guaranteed to be completely secure.

10. How Long We Keep Your Information

We only keep personal information for as long as reasonably necessary for the purposes for which it was collected, including meeting legal, accounting and business requirements.

The length of time information is retained may vary depending on the type of information and the reason we hold it.

11. Your Rights

Under UK data protection law, you may have rights including the right to:

Some of these rights are subject to legal exceptions or limitations.

If you would like to exercise any of your rights, please contact us.

12. Cookies

Our website may use cookies and similar technologies to help the website function, understand how visitors use the site and improve your online experience.

Some cookies may be provided by third-party services used on our website.

You can manage cookie preferences through your browser or any cookie settings provided on our website.

13. Third-Party Websites

Our website may contain links to third-party websites, including booking platforms and social media websites.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.

The latest version will always be made available on our website.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact Salon in the Square.

Salon in the Square
Mawnan Smith, Falmouth, Cornwall

Last updated: August 2026

This Privacy Policy is intended as general website and salon privacy information and should be reviewed against your actual booking, payment, website, cookie and marketing systems before publication.

Privacy Policy

Privacy Policy

Privacy Policy

At Salon in the Square, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us or book an appointment.

1. Who We Are

Salon in the Square is a hair salon based in Mawnan Smith, near Falmouth, Cornwall.

For the purposes of UK data protection legislation, Salon in the Square is responsible for the personal information we collect and use in connection with our services.

2. Information We Collect

We may collect personal information including:

Your name

Telephone number

Email address

Appointment and booking details

Information you provide about your hair, colour history and requested services

Payment and transaction information where applicable

Messages or enquiries you send to us

Information provided through our website contact forms

Information relating to your preferences or previous appointments

We only collect information that is reasonably necessary to provide our services and manage your relationship with the salon.

3. How We Collect Your Information

We may collect information when you:

Book an appointment online

Contact us by telephone, email or WhatsApp

Visit the salon

Complete a consultation or provide information about your hair

Purchase products or gift vouchers

Use our website

Contact us through social media

Online appointments may be managed through third-party booking platforms such as Fresha. Information submitted through these services may also be subject to the relevant provider's own privacy policy.

4. How We Use Your Information

We may use your information to:

Manage and confirm your appointments

Contact you regarding your booking

Provide hairdressing services tailored to you

Carry out consultations and maintain relevant appointment records

Process payments and purchases

Respond to enquiries

Manage cancellations and appointment changes

Send appointment reminders

Improve our services and customer experience

Meet our legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so.

5. Marketing

If you choose to receive marketing communications from us, we may use your contact details to send information about salon news, offers, services or other updates.

You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

We do not sell or rent your personal information to third parties for marketing purposes.

6. WhatsApp & Messaging

If you contact Salon in the Square through WhatsApp or another messaging service, your information will also be processed by the relevant third-party provider according to its own privacy policy and terms.

We use information received through these channels only for legitimate salon-related communication and appointment management.

7. Photography & Social Media

From time to time, we may ask whether you are happy for us to photograph your finished hair for use on our website or social media.

We will only use identifiable photographs for promotional purposes with your permission. You can choose not to have your photograph taken or used.

8. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted service providers where necessary to operate the salon, for example:

Online booking and appointment systems

Payment providers

Website and hosting providers

Email or messaging providers

Professional advisers where required

Where appropriate, these providers process information on our behalf and are expected to handle it securely and in accordance with applicable data protection requirements.

We may also disclose information where required by law or where necessary to protect our legal rights.

9. How We Protect Your Information

We take reasonable steps to protect your personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of storing or transmitting information online can be guaranteed to be completely secure.

10. How Long We Keep Your Information

We only keep personal information for as long as reasonably necessary for the purposes for which it was collected, including meeting legal, accounting and business requirements.

The length of time information is retained may vary depending on the type of information and the reason we hold it.

11. Your Rights

Under UK data protection law, you may have rights including the right to:

Ask what personal information we hold about you

Request a copy of your personal information

Ask us to correct inaccurate information

Ask us to delete information in certain circumstances

Ask us to restrict how we use your information in certain circumstances

Object to certain uses of your information

Withdraw consent where we rely on consent to process your information

Some of these rights are subject to legal exceptions or limitations.

If you would like to exercise any of your rights, please contact us.

12. Cookies

Salon in the Square
Mawnan Smith, Falmouth, Cornwall